We take your privacy very seriously and take great care with your personal data. If you don’t already know your privacy rights then please visit www.knowyourprivacyrights.org
Who we are
Our website address is: https://tiepy.com
This website is owned and operated by TiePy Ltd.
We are registered in Scotland under registration number SC662132 and our registered office is at 19 Lyall Way, Laurencekirk AB30 1FU.
Our principal place of business is at 19 Lyall Way, Laurencekirk AB30 1FU.
You can contact us:
- by post, to the postal address given above;
- using our website contact form, or;
- by telephone, on 01561 318 648
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact form & LiveChat
If you fill out our form on the “Contact” page or “LiveChat” popup, then we will use the personal information you provide (name and email address) to get back in touch to answer your specific query. We won’t use your information for any other purpose than responding to your specific query and any follow-up discussions we might have.
Information regarding the transfer of your personal data (name and email address) to LiveChat Inc. is provided in the “Where we send your data” section below.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For further information about how to restrict, remove, and refuse to accept cookies, visit aboutcookies.org or allaboutcookies.org. Note, however, that in some cases, restricting, removing or refusing to accept cookies may reduce the functionality of, or prevent access to, this and other websites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We will use your personal data, and may share your personal data with other parties acting on our behalf, for one or more of the following purposes:
- to conduct research about the use of our website
- to assess and respond to a complaint you might make to us
- for our own administrative purposes, including training our staff, conducting internal audits or transferring assets as part of a sale, purchase or investment in the business
- if you are a client, to carry out our contract with you
- for market research purposes
- to conduct investigations of suspicious or harmful activity
- to comply with TiePy’ regulatory and legal obligations
We do not sell your personal information to others. If we wish to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent or seek to rely on another valid legal ground to process your personal information in accordance with the applicable law.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
As part of the work we do, we act as data processors for our customers. This data is controlled by our customers and we don’t use it for any other purpose other than to provide software services to and for them.
Where we send your data
Gravatar service by Automattic Inc.
When you fill out our form on the “Contact” page or “LiveChat” popup we will transfer the personal information you provide (name and email address) to LiveChat Inc.
LiveChat and HelpDesk services provided by LiveChat Inc. are used to respond to your query and any follow-up discussions we may have. When we transfer your personal data to LiveChat Inc. this is handled in accordance with their Data Processing Addendum which is available here: https://www.livechat.com/legal/data-processing-addendum-4jenfqc/.
Changes to this policy
As we strive to improve our practices, we may review this policy from time to time. We reserve the right to change this policy at any time and to notify you of those changes by posting an updated version of this policy on our website.
It is your responsibility to check our policy each time before you access our website for any changes.